AI Agent Developer (Chatbots & Customer Care Solutions- Health care Background preferable)

highbrow-tech LLC

Job description

Evaluate, design, develop, and modify Middleware (AWS and Hyperautomation) and Front-End (Web Chat/Widget) applications.
Familiarity with API integrations with Azure AI Services
Develop system design documentation (including GUI design if required), perform coding, and test/debug programs.
Assist in developing migration and system implementation plans.
Recommend changes in development, maintenance, and system standards for the Tenants’ solutions and the overall Virtual Assistant platform.
Troubleshoot and correct program errors, prepare operating instructions, and compile documentation for program support.
Collaboration with Network Team regarding implementation of DNS and Load Balancers.
Monitor the performance and health of the VA Platform.
Integration with other applications and Large Language Models using REST APIs.

5+ years of professional experience in software development.
2+ years of demonstrated proficiency with Node.js, Vue.js, Socket.IO, Docker, and Typescript.
Conversational and Generative AI experience (preferred, not required).
Familiarity with Network Infrastructure (Firewalls, DNS, and F5 Load Balancers).
Proficient understanding of code versioning with Git and CI/CD deployment using Jenkins/GitHub.
Experience with AWS/Azure technologies including ECS, Fargate, RDS, Postgres, CloudFormation, S3, and CloudFront.
Excellent communication skills in English, both spoken and written.
Self-starter that takes initiative in generating and comprehending documentation.
Familiarity with Agile method of project delivery.
Familiarity with Contact Center Cloud Technology and Virtual Assistants.

Pay: $20.00 - $70.00 per hour

Expected hours: 40.0 per week

Work Location: Remote

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