Human role

Principal Business Intelligence Engineer, Amazon Customer Service

Amazon.com

Seattle, WA, US jobspy 1w ago$155K–$210K / yr
Apply now

The role

Job description

## DESCRIPTION Customer Experience Products (CXP) is the technology organization behind Amazon's customer service, building and managing the self service tooling, chatbot and voicebot experiences, and quick resolution paths that help customers solve problems faster. The CXP Data & Analytics team exists to answer a foundational question: who is our customer, what do they need, and how do we serve them better? We own the end to end data ecosystem that enables scientists, product managers, and

View full posting

Index terms

Skills & keywords

indeed

Get roles like this in your inbox

New agentic AI jobs, curated every Thursday. No spam.

Explore more

All Conversational AI jobs
Amazon.comPrincipal Business Intelligence Engineer, Amazon Customer Service
Apply