AI Customer Engineer

Job Description

Techolution is looking for a dynamic AI Customer Engineer to join our presales team, specializing in Generative AI technologies, including Google Agent Space and Large Language Models (LLMs). You will play a critical role in driving business growth by partnering with sales teams to deliver compelling AI solution demos, architect customer-focused generative AI strategies, and address technical objections during the sales cycle. Your deep technical expertise and consultative approach will help customers envision and adopt cutting-edge generative AI and conversational AI solutions, accelerating their AI transformation journeys on Google Cloud.

Responsibilities

• Key

Responsibilities

• Partner closely with sales teams to qualify AI-related business opportunities and identify customer needs around generative AI, conversational AI, and LLM-powered applications.
• Lead technical presales activities including discovery sessions, solution workshops, proof-of-concept demonstrations, and AI architecture presentations focused on Google Agent Space, Vertex AI, and generative AI technologies.
• Design and articulate scalable AI architectures that leverage Google Cloud’s AI/ML services, large language models, and Agent Space to solve enterprise challenges in automation, customer engagement, and content generation.
• Address and resolve technical queries and objections throughout the sales cycle, helping to build customer confidence and trust in AI-driven solutions.
• Collaborate with product and engineering teams to tailor Google Cloud AI offerings to meet specific customer requirements and industry needs.
• Stay current on emerging AI trends, Google Cloud AI product updates, and competitor offerings to effectively position Techolution’s AI capabilities in presales engagements.
• Capture customer feedback and use insights to influence product roadmap and solution enhancements.
• Support proposal development and RFP responses by providing technical inputs, architecture diagrams, and solution briefs focused on generative AI and Google Cloud AI services.
• Build strong relationships with customers by acting as a trusted technical advisor and evangelist for responsible and scalable AI adoption.

Top Non-Negotiable Skills

*

• Demonstrated expertise in presales engineering, solution consulting, or technical sales roles, with a specific focus on AI/ML and generative AI technologies.
• Comprehensive hands-on experience with Google Agent Space, Vertex AI, large language models (such as GPT and PaLM), and other relevant Google Cloud AI services.
• Proficiency in designing, demonstrating, and articulating generative AI and conversational AI solutions that effectively address customer business requirements.
• Robust programming background in Python, coupled with extensive knowledge of AI/ML frameworks and cloud-native architectures.
• Exceptional verbal and written communication skills, including a proven track record of delivering compelling technical presentations and demonstrations to diverse stakeholders.
• Demonstrated ability to collaborate effectively as a team player, working seamlessly with sales, product, and engineering teams to ensure customer success.
• Advanced problem-solving capabilities, including the ability to quickly comprehend complex technical concepts and translate them into tangible business value.
• In-depth understanding of responsible AI principles, data security protocols, and compliance considerations in AI deployments.

Negotiable Skills

• * Generative AI: Familiarity with cutting-edge generative AI models and their applications in business contexts, enhancing our ability to deliver innovative solutions
• Large Language Models (LLM): Experience working with or implementing LLMs, providing valuable insights into natural language processing capabilities for diverse client needs

About Techolution

Techolution is the world’s leading FEA – Full Enterprise Automation specialist. We are trusted by boards and executive leaders who need AI with real business outcomes. Despite Gen AI, LLMs, and billions in investment, most enterprise AI programs aren’t delivering results. Techolution fixes that with BPA 4.0. We take the power of big Tech’s Generic AI and multiply it with our Expert AI stack — resulting in business process automations that follow the same nuances as domain experts do on the job at an unprecedented speed. Our platform has delivered over $900M in AI ROI for our clients in less than a year, all while increasing their AI Adoption by 10x.

What We Do

As your one-stop shop engineering firm, Techolution guides you from ideation to ROI realization. We ensure real-world AI success by minimizing R&D risks for our clients with our innovative fixed-bid pricing model.

Our 3 Power Moves for ROI from AI

• Value Finder: We identify high-impact AI and automation opportunities in enterprises and build solutions that deliver measurable value in as little as 30 days.
• 100K Challenge: Work on fast-paced AI initiatives where teams build solutions designed to generate 2× ROI within 100 days.
• GE LEAP: Contribute to enterprise AI transformation through our partnership with Google, helping scale Gemini-driven solutions across organizations.