Technical Architect

Job Category

Customer Success

About Salesforce

The Technical Architect (TA) role is part of Salesforce Professional Services in Iberia — a team of delivery professionals working directly with Spain and Portugal's enterprise customers. You'll join a practice navigating one of the most technically demanding moments in its history: the shift to Agentforce delivery at enterprise scale, in regulated industries, in Spanish.

As a TA, you own the technical design for your workstream or project. You'll define solution architecture within a defined scope across Salesforce implementations, guiding delivery teams from discovery through go-live, while acting as a trusted technical reference for customer stakeholders — with support from Senior Technical Architects on the most complex, multi-cloud or highest-risk decisions.

What You'll Actually Be Doing

Architect & Lead

• Own solution architecture for a project or workstream, typically single-cloud or dual-cloud (e.g. Sales Cloud, Service Cloud, Agentforce), escalating multi-cloud or enterprise-wide decisions to a Senior Technical Architect
• Contribute to technical strategy and design standards, following architecture governance set by senior architects
• Participate in architecture review boards, presenting and defending design options
• Be the first line of resolution for technical problems on an engagement, escalating the toughest ones

Integrate & Engineer

• Design integration patterns using REST/SOAP APIs and, with guidance, event-driven approaches (Platform Events) and middleware (MuleSoft, Dell Boomi)
• Write and review code in Apex and LWC, with working familiarity in at least one general-purpose language ( Python or JavaScript/Node.js ) for scripting or lightweight tooling
• Design data models and transformations: SQL/SOQL, JSON/XML
• Contribute to conversations about the broader technology stack (ERP, CRM, cloud platforms) when Salesforce needs to integrate with it, partnering with senior architects on the harder calls

Advise & Influence

• Be a reliable technical point of contact for customer IT teams and project stakeholders, translating requirements into solution design
• Support and co-lead technical discovery workshops
• Produce core architecture artefacts: solution design documents, data models, integration diagrams
• Support Sales and pre-sales with technical input on new opportunities when needed

Enable & Grow

• Follow and reinforce technical best practices across the Iberia practice
• Mentor Technical Consultants, helping them grow their design skills
• Pursue certifications and continuous learning aligned with the team's practice areas (Agentforce, Data Cloud, AI)
• Participate in tech club sessions and internal demos

You're Our Person If...

• 5+ years of hands-on Salesforce implementation experience, including some time contributing to architecture or technical design, in a consulting or professional services environment
• Solid coding background: Apex, LWC, REST/SOAP integrations — not just declarative configuration
• Working familiarity with at least one general-purpose programming language ( Python , JavaScript/TypeScript , or equivalent)
• Experience delivering Salesforce projects from discovery through go-live, ideally on at least one multi-cloud program as a contributor
• Comfortable discussing integration and data architecture beyond the CRM layer, with support from senior architects on the hardest calls
• Good communicator, able to work directly with customer IT stakeholders and project teams
• Practical experience using AI tools in daily work (e.g. Copilot/Agentforce-style coding assistants, ChatGPT/Claude for drafting, research or problem-solving)
• Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage)
• Salesforce Platform Developer I certified, and working towards an Application Architect or System Architect certification; at least one Cloud Consultant certification is a plus

Even Better If...

• Actively pursuing Salesforce Application Architect or System Architect certification
• Exposure to Agentforce, Data Cloud, or Field Service Lightning
• Background in software engineering, computer science, or a related technical discipline
• Familiarity with CI/CD pipelines and version control (Git) applied to Salesforce programs
• Curiosity about LLM APIs (OpenAI, Anthropic, etc.) and AI-augmented solutions
• Some exposure to enterprise integration patterns and iPaaS platforms (MuleSoft, Dell Boomi)
• Experience in regulated industries: financial services, energy, life sciences, or public sector
• Familiarity with Veeva Systems (CRM or Vault) in Life Sciences contexts