Director of Product Management, Developer Experience

Job Category

Product

About Salesforce

The Experience

At Salesforce, the Developer Experience & Observability organization is on a mission to deliver a world-class development environment for more than 15,000+ internal engineers. We build the integrated products, platforms, and tooling that engineers – and an increasing number of AI agents – use to take code from idea to production. Our scope spans the full software development lifecycle (SDLC), from local and cloud-based development environments through source control, build systems, testing, code review, CI/CD, deployment and observability.

We are fundamentally reimagining the SDLC for the agentic era. Our ambition goes beyond faster code generation: we are redesigning how engineers and AI agents build software together by removing toil, shortening feedback loops, and helping teams ship high-quality software with confidence. This means turning emerging AI capabilities into trusted developer experiences that work at enterprise scale.

We are looking for a Director of Product Management to join our DX Product Management team. In this role, you will own the strategy, roadmap, and measurable outcomes for key developer products and platforms that sit in the path to production for all Salesforce engineers.

This is a high-impact individual contributor role with broad organizational influence. You will partner closely with engineering and executive leadership, champion developers as customers, and turn their most important problems into products they adopt and value. If you are a product leader who can lay out a clear strategy, dive into technical details, build and experiment with AI tools, and obsess over developer experience, this is your opportunity to be at the forefront of driving impact across thousands of engineers.

What You'll Actually Be Doing

• Set the product vision and strategy: Define a compelling direction, sequenced roadmap, and investment priorities. Translate strategy into clear requirements and iterative delivery. Make deliberate choices about what to build, buy, improve, or retire, balancing developer needs, technical debt, security, cost, and long-term business goals.
• Champion the voice of the developer: Build trusted customer relationships through interviews, advisory boards, surveys, workflow research, and product telemetry. Uncover the root causes of developer friction, translate those insights into focused product opportunities, validate solutions, and close the feedback loop.
• Drive AI-native developer productivity: Identify opportunities for AI coding tools and agents across the SDLC. Prototype and evaluate emerging tools and workflows, considering quality, developer trust, security, human oversight, and cost. Turn the highest-value experiments into reliable products used in everyday development.
• Measure and improve outcomes: Establish baselines and success measures for developer experience, delivery performance, adoption, and AI effectiveness. Use evidence to identify bottlenecks, prioritize investments, and validate improvements in speed, quality, and satisfaction.

You're Our Person If...

• Product leadership and judgement: 6-10+ years of technical product management experience (or equivalent) with demonstrated success owning large-scale developer platforms, infrastructure platforms, developer tools or DevOps products.
• Technical architecture & SDLC fluency: Strong understanding of modern software development practices and developer workflows across source control, build systems, testing, and CI/CD. Experience with complex development environments such as large monolithic applications, monorepos, and/or distributed cloud-native microservices.
• AI-native, hands-on approach: You use AI to improve how you work. You can build prototypes, automations, and agents using tools such as Claude Code, Cursor, Codex, or equivalents.
• Customer obsession and analytical rigor: A track record of combining customer research, product data, and experimentation to understand technical users, make better product decisions, and deliver experiences developers adopt and value.

Even Better If...

• Previous experience as a software engineer, engineering leader, or in another technical role.
• Prior ownership of an internal developer platform (IDP), service catalog, developer portal, or similar large-scale developer-facing system.
• Experience evaluating or deploying AI-assisted software development tools and cloud-based coding agents at scale.
• Strong background in developer advocacy or developer relations.