Associate Solution Engineer - French speaking

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We’re the Customer Company, inspiring the future of business with AI + Data + CRM . Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

Role Overview

As an Account Solution Engineer (also known as a "Presales Consultant" or "Sales Engineer"), you are the visionary who transforms customer experiences. You aren’t just a technical expert; you are a strategic partner to Sales , owning the solutioning throughout the entire sales cycle. You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.

Business Acumen & Strategic Impact

• Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
• The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.

Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.

The Ideal Profile: Passion & Mindset

Demonstrated Passion for Technology & AI

• The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows .
• AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
• Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.

Responsibilities

• Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
• Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
• Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
• Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights.
• Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.

Experience & Background

We are looking for a diverse range of backgrounds to join our high-performing UKI team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.

Core Experience (One or more of the following)

• Solution Excellence: A proven track record in Solution Engineering (Pre-sales) , technical consulting, or professional services delivery within an enterprise software organization.
• Strategic Sales & Account Management: Experience in Account Management or Solution Selling , with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
• SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
• Consultative Mindset: A background in Business Consulting , with the ability to perform deep discovery, identify "pain points," and map them to high-value technology roadmaps.
• Technical Foundation: A strong Technical Background —this could be a degree in CS/Engineering or equivalent hands-on experience with APIs, data modeling, or software development.

Required Skills & Qualifications

The Foundations

• Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background . We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
• Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project.
• Demonstrated Passion: A visible passion for Technology, Business, and AI . You are curious about the latest trends and eager to learn how they apply to customer success.
• Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.

Key Professional Skills

• Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
• Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
• Prioritisation: Strong organizational and time-management skills to manage multiple high-priority projects simultaneously in a dynamic, fast-paced environment .

Experience & Adaptability

• Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
• Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.

Preferred Qualifications

• Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred.
• SaaS Mastery: Experience or background in solution selling and the enterprise software landscape.
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