Account Solution Engineer

About Salesforce

About the Role

We at Salesforce are looking for a Senior Applied Solution Engineer who combines deep technical building skills with the customer empathy and business acumen of a trusted advisor. You'll work at the intersection of engineering and go-to-market — translating customer problems into working solutions, shipping prototypes that become production assets, and shaping our product through field-driven feedback.

This is not a demo-and-slide role. You will use the latest vibe coding tools and applications, architect real systems, and drive technical and value outcomes for our SMB customers in EMEA Central - across Germany, Austria and Switzerland.

Join an international and growing SMB EMEA hub based out of Dublin.

What You'll Do

• Coordinate and lead the entire solution cycle through close collaboration with other teams - bridge technical and the business needs.
• Attain quarterly and annual objectives assigned by management.
• Maintain operational hygiene by documenting contribution
• Build. Working prototypes, POC ready, and have reference architectures hands-on. Something that the customers can extend and operate — not throwaway demos.
• Advise. Serve as the technical trusted advisor for strategic accounts. Translate business problems into solution architectures. Earn and keep C-level trust through technical credibility.
• Architect. Design scalable, multi-tier solutions spanning frontend, backend, data, and AI layers. Make sound trade-offs across performance, security, cost, and time-to-value.
• Deploy AI. Build and deploy LLM-powered agents, RAG pipelines, evaluation frameworks, and AI-native workflows. Bring production-grade thinking to AI — safety, governance, reliability, and observability.
• Scale knowledge. Codify working patterns into reusable blueprints, tools, playbooks, and enablement assets. Turn one customer's win into every customer's accelerator.
• Stay up to date. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Shape product. Feed structured field feedback to Product and Engineering. You see what breaks first — make that insight count.

What You Bring

Required

• Fluency in German and secondary in English at C2 level or native
• 5+ years in a customer-facing technical role — Solution Engineer, Solutions Architect, Forward Deployed Engineer, Technical Account Manager, or Software Engineer with customer exposure.
• Bachelor in Computer Science or equivalent technical accreditations and work experience
• Builder identity. You've shipped real software. You have technical taste and care about the craft of what you build. You're as comfortable in a codebase as in a customer meeting.
• Strong coding ability in Python (required) and at least one of JavaScript/TypeScript, Java, or Node.js . You ship prototypes regularly and can work in real codebases, not just notebooks.
• Full-stack literacy. Comfortable across relational databases (SQL), web technologies (HTML/CSS/JS), REST/GraphQL APIs, and cloud infrastructure.
• Everyday use of AI coding tools (Claude Code, Cursor, Copilot, or equivalent). You leverage agentic engineering tools to build faster and iterate rapidly.
• Executive communication. You can explain complex architectures to a CTO and translate business pain into a technical roadmap for an engineering team.

Preferred

• AI/LLM fluency. Hands-on experience building with large language models, including prompt engineering, RAG/grounding, agent frameworks, evaluation design, and production safety/governance.
• Experience with platform-specific development — Apex/LWC (Salesforce), OpenAI API, Claude API, or equivalent platform SDKs
• Proficiency with data platforms — Snowflake, Databricks, BigQuery, or Data Cloud
• Experience with data visualization — Tableau, Looker, Power BI
• Background in enterprise integrations — pub/sub, CDC, middleware, ETL/ELT pipelines
• Contributions to open-source projects or published technical content
• Former technical founder or early-stage startup engineering experience
• Familiarity with schema modeling, SOQL/SOSL , and CRM data architectures