Staff Software Engineer, Infrastructure - San Francisco HQ

About the role

As a member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue. You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between.

In this role you will

• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

About you

• You think deeply about edge cases, failure modes, bottlenecks, etc
• You have a knack for investigating and debugging tricky errors and performance issues
• You enjoy building scalable infrastructure for a high-growth product
• You can effectively mentor fellow engineers on best practices (observability, rollout strategies, risk mitigation, etc)
• You have 9+ years of experience in software engineering, and you’ve worked in in the infrastructure domain for 2+ years
• Backend: Python
• Datastores: PostgreSQL + Clickhouse