Senior Director, Research & User Intelligence, Customer and Developer Experiences

Senior Director, Research & User Intelligence, Customer and Developer Experiences Capital One’s Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of our XD Research & Human Intelligence team is to accelerate learning velocity – providing product teams with the user knowledge they need to create useful and usable experiences. We are looking for a seasoned